About Chastain & Welch Agency LLC
We're a local independent insurance agency proudly serving Columbus Georgia and the surrounding area. We represent many industry leading carriers so we can always find the balance between price and coverage that's right for you. We seek to educate our clients and make navigating the complexities of insurance as smooth as possible.
We leverage the industry's best technology solutions to ensure clients experience leading levels of service. Thanks to innovative technology we can quickly get quotes across our network of carriers all at once. Our management system keeps client information both secure and readily available for service. We pride ourselves on exceeding client expectations.
Put simply, our mission is to make all of our clients lifelong clients. We do this by always putting customer interests at the forefront of everything we do and conduct business with the utmost integrity. We diligently work to exceed expectations and provide unparalleled customer service. We take the time to learn about our clients and assess their needs because we understand that each case is unique. Then we will keep evaluating because needs can change as time goes on.
As an independent agency we do business differently than the traditional insurance agency. Traditionally agencies are captive to one carrier. They have a fiduciary duty to the company, not customers, and have to follow their rules which are driven by sales and numbers. The traditional approach is full of unfulfilling compromises and limits how effectively an agent can represent their clients.
Our independence gives us the freedom to always place our clients first. Our knowledge and experience goes directly towards the benefit of our clients. Our carrier access means we can ensure competitive pricing without resorting to cutting corners on coverage, and that we can find solutions instead of leaving clients without answers or direction.
HOURS & LOCATION
6003 Veterans Parkway
Columbus, GA 31909
Monday - Friday
9:00 AM - 5:00 PM
Saturday & After Hours